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These Terms and Conditions govern your use of roomers.ae and any associated services, including purchases made through the site or via payment links provided by Roomers. By accessing or using our website, you agree to these Terms.

1. General information

Website owner: Roomers Trading LLC ("Roomers", "we", "us").
Registered address: Happiness Street 10, City Walk, Dubai, UAE
Contact email: info@roomers.ae

2. Use of website

By accessing or using roomers.ae, you confirm that you are at least 18 years old or have the consent of a legal guardian. You agree to use this website for lawful purposes only and in compliance with these Terms. All content on the website, including text, images, logos and product descriptions, is owned by Roomers and protected by intellectual property laws. Unauthorized use is strictly prohibited.

3. Payment methods

We accept credit and debit cards (Visa, Mastercard and other supported cards), bank transfers and other methods as may be made available from time to time. All transactions are processed securely. We do not store any payment card details on our systems.

4. Pricing

Prices listed on our website or provided through quotations are in AED (United Arab Emirates Dirhams) unless otherwise stated. Roomers reserves the right to update pricing at any time without prior notice. Prices are inclusive of VAT, where applicable.

5. Content ownership and usage

All content on this website is owned by Roomers and is provided for personal use only. Reproduction, distribution, modification or use of any content for commercial purposes without written consent from Roomers is prohibited. Any unauthorized use may result in legal action.

6. Refunds, returns and cancellations

Returns, refunds and cancellations are handled as described in our Refund Policy. Refunds are processed within 14 business days to the original payment method. Orders can only be cancelled before shipment. Delivery fees and times are described in our Shipping Policy.

7. Payment disputes

Any payment disputes must be raised within 30 days of the transaction date. For disputes, please email us at info@roomers.ae with all relevant details.

8. Security and privacy

All payment transactions are encrypted using secure SSL technology. Your personal and payment information will be handled in accordance with our Privacy Policy.

9. User responsibilities

You are responsible for maintaining the confidentiality of your account details and agree to notify us immediately of any unauthorized use of your account.

10. Limitation of liability

Roomers is not liable for any loss arising from unauthorized use of your payment details, technical issues affecting the website or payment platforms, or delays caused by third-party service providers.

11. Amendments to the terms

Roomers reserves the right to modify these Terms at any time. Updated Terms will be published on roomers.ae and will take effect immediately.

12. Governing law

These Terms are governed by the laws of the United Arab Emirates. Any disputes will be subject to the exclusive jurisdiction of the courts of Dubai.

For any queries, please contact us at info@roomers.ae.